AI concierge for your website
Hyvo Concierge
Answers with proof. Acts, not just chats.
Most website chatbots are a search box with a face — confident guesses, cold handoffs, and no memory of what they got wrong yesterday. Hyvo Concierge is trained on your content, your products, and your policies. It cites where every answer came from, books straight into your calendar, and pulls in a human with the full conversation the moment it should.
For businesses whose website answers questions from 9 to 5 — and loses visitors the rest of the day.
Why it needs to exist
This is the status quo Hyvo Concierge replaces.
Your website closes at 5pm
After-hours visitors get a contact form and a maybe, right when they were ready to act.
Chatbots that guess
A scripted flow or shallow FAQ bot that makes things up the moment it doesn't know.
Leads land, then go cold
A form submission sits in an inbox until someone finally gets to it.
What it does
Every module below is included in every plan.
Cited answers, not confident guesses
Every claim links back to the exact source paragraph; if it can't find one, it says so and offers a human.
Books straight into your calendar
No "someone will follow up" — it puts the meeting on your actual Google or Outlook calendar.
Qualifies before it hands off
Asks two or three adaptive questions to size budget, urgency, and fit, so you only get warm leads.
Human handoff with the full story
Pulls a teammate into the same conversation with a summary — never a cold "please hold."
Gets smarter from its misses
A weekly digest of what it couldn't answer, one click to teach it and close the gap.
Talks back, in your visitor's language
Native voice mode and automatic language matching — no settings toggle to configure.
How it works
Point it at what you already have
Docs, site pages, product info, and policies — no rewriting content for it.
It answers with receipts
Every response cites the page it came from; unclear questions get a human, not a guess.
It qualifies and books
Adaptive questions size the lead, then it puts a meeting straight on your calendar.
It hands off cleanly
A person joins the same thread with full context when the moment calls for it.
Built for
Service businesses
Qualify and book consultations while the team is heads-down with clients.
SaaS products
Answer product and pricing questions, and route trials, without a support queue.
Local and multi-location businesses
Handle hours, availability, and booking questions in the visitor's own language.
Questions
How long does setup take?
A script tag and a content sync — most sites are live within a day.
What if it doesn't know the answer?
It says so and offers a human handoff instead of guessing.
Can it work alongside our existing live chat or support tool?
Yes — it can sit in front of your support queue and only escalate what actually needs a person.
Does it work in languages other than English?
Yes — it matches the visitor's language automatically.
See Hyvo Concierge in action.
A 20-minute demo with the team that builds it — no sales script, no obligation.
Book a demo